Q: What about a child-sized mask?
A: We are starting with an adult-sized standard mask and will consider a child’s mask in the future.
Q: How does this compare to other masks?
A: Our mask was tested with ASTM testing protocol. Our results showed our Window Cloth Microfibre filters 80% of 0.1-micron-sized particles, which is considered a personal use mask.
Q: Since Norwex is making these, will they come from China?
A: Yes, the Norwex Personal Use Reusable Masks are produced through our Norwex Research and Development Team in China.
Q: Will the Norwex Personal Use Reusable Mask be available in different colours?
A: Colours will vary based on Microfibre availability.
Q: How close will they be to the N-95?
A: They are not a medical-grade mask. This mask is not a replacement for medical-grade Personal Protective Equipment, but rather is a personal use mask.
Q: What warranty will the Norwex Personal Use Reusable Mask carry?
A: This product carries our 60-Day 100% Satisfaction Guarantee.
Q: Is there a way to correctly wear the Norwex Reusable Face Mask?
A: For information on how to correctly don, check and maintain fitting of face masks, please see this video or refer to your State Government (for Australia) or New Zealand Government’s website.
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